Rules to follow when engaging with others onlineDespite popular belief, manners DO exist online. Whether you are posting something on Facebook, LinkedIn, or Twitter – or even sending an email to someone there are appropriate rules of engagement.

I don't claim to have all the answers, and I will certainly not deny committing some sort of past crime against the rules of online etiquette, or 'netiquette' as it is sometimes called. But I try to adhere to some sort of rules of engagement online. I have become more and more stringent over the years because, quite honestly, I have been the victim of people who have no netiquette.

I have taken it upon myself to list some examples of common violations against standard netiquette – I will stick to just email netiquette for sake of length. If you find yourself doing any of these, cut it out.


  • When you are communicating via email with someone you have never spoken with, please take a few lines to introduce yourself. Make some effort to put some context around who you are and why you are emailing me, before you ask me for something.