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Customer Services Manager

Staffing | Boston | Massachusetts | $80,000

Company Profile:

Boston, MA- Our client provides businesses and IT departments to the best technology talent. They deliver measurable, distinc value to their customers. They provide the talent businesses need to compete their time sensitive projects.They provide an end-to-end product within the IT service lifestyle. They are searching for a Customer Success Manager who is drawn to activity, is a collaborative and energetic person, and wants to help them grow their business.

Job Description:

• The Customer Services Manager will assist in building and developing relationships with decision makers (mid-level executives, directors, CIO’s, Project Managers, CTO’s) through phone conversations utilizing supplied target prospect lists
• The Customer Services Manager will apply product and industry-specific knowledge and expertise to bring new business and technology insights to clients
• The Customer Services Manager will identify project-based staffing needs at target companies as well as existing clients
• The Customer Services Manager will participate actively in sales strategy meetings
• The Customer Services Manager will effectively communicate via telephone in a high-volume environment
• The Customer Services Manager will ensure client satisfaction through ongoing communication and feedback


• 1 year of sales experience preferred

• Bachelor’s degree preferred

• Driven by the potential to make uncapped income

• Must be able to work in a team environment and contribute as a positive piece of the team while maintaining a high volume of outbound phone calls

• Must have effective, enthusiastic, and well-developed presentation skills

• Need to be competitive and self-motivated

• Should have a passion for technology and how it impacts businesses

• Needs to be a results-oriented team performer with the motivation and skill to build rapport with decision makers to assist in driving the sales process to meet long and short-term goals

Job #2685

Base Comp: $45,000 - $50,000
Total Comp: $65,000 - $80,000