Call Center Manager – Insurance Sales
General Business | Saugus | Massachusetts | $200,000
Our client is one of the largest insurance companies in the United States and this local branch has grown exponentially since opening in January 2019! They are looking for a talented and motivated inside sales manager / call center supervisor to manage and motivate their young team to continue their growth. They are on track to become the number one branch by the end of 2019 and this manager will be instrumental in achieving their goals.
• The Sales Manager will work in a call center environment and be responsible for a team of 20-30 insurance sales agents.
• The Sales Manager will be tasked with monitoring KPIs, listening and coaching on sales calls in real time, as well as establishing processes, procedures, and sales reporting.
• The Sales Manager is expected to be an expert in Insurance to guide the team and help close deals as needed.
• 2+ Years of experience in an insurance call center environment, as a representative or a manager
• 1+ Years of Team Lead, Coaching or Management experienced
• Preference for someone that is Bi-Lingual in Spanish
• Must have Insurance License; Bachelor’s Degree Preferred
Working Conditions: Reporting daily to a Saugus, MA office; Work week is Monday – Saturday with Sunday’s off; long hours anticipated.
Base Comp: $100,000 - $150,000
Total Comp: $150,000 - $200,000