Technical Support Specialist - Hardware Quoting & Configuration
Technology | Framingham | Massachusetts | $95,000
Our client has been in business for over 40 years and provides professional services and IT support and hardware to small to mid-size companies in all verticals. They have developed a technology which allows companies to manage and monitor their client’s technology. They partner with clients to provide strategic solutions to save costs and increase efficiency for IT professionals.
• The Technical Support Specialist two major areas of focus will be Hardware Configuration and Quoting
• The Technical Support Specialist will be partnering with account executives, running quotes and statements of work to secure and close deals
• The Technical Support Specialist will work with existing accounts to drive revenue through understanding the customer’s needs.
• Develop and Maintain relationships with major OEM partners, resellers and distributors
• 5+ years of experience within a technology (hardware) sales environment
• 2+ years in a quoting or configuration technical support role
• Experience working with both OEM Partners and SLED accounts
• Ability to explain technical features and hardware configurations
Location: Reporting daily to a Framingham, MA office; travel 15% to clients, tradeshows and events.
Base Comp: $50,000 - $65,000
Total Comp: $70,000 - $95,000