Client Success Manager – Life Sciences/Pharma Research
Technology | Boston | Massachusetts | $105,000
Our client is a 20+ year old UK based organization that has become a trusted resource for Market Intelligence and Market Analysis for the pharmaceutical and bio-life science industry. They have built their company on offering their customers a chance to take a bird’s eye view of the competitive landscapes, market behaviors, trends, and an overall clear look into how to make profitable decisions in this environment. They are heavily focused on Customer Success and looking to grow with Client Success team.
This is an opportunity to join a stable and growing organization that has an incredibly strong brand in the business analytic space focused on Bio-Med/Pharma industry sector.
--The Client Success Manager will support the sales team and work closely with a book of business to support onboarding, training and ramping new clients into the platform.
--The Client Success Manager will be focused on post-sales engagement and enablement to ensure retention and expansion.
--The Client Success Manager must be able to work cross functionally within the organization to leverage different area experts for the best outcomes.
--3+ years of experience as a Client Success Manager
--Previous experience working within Market Research, Consulting/Advisory Services, or within the Pharma/Life Sciences space preferred.
--Bachelor's Degree required
Location: Reporting daily to a Boston, MA office; Traveling 10% as needed (Currently remote due to Covid-19)
Base Comp: $85,000 - $95,000
Total Comp: $95,000 - $105,000